Title - Courses

Kingscliff Campus

Cudgen Road
Kingscliff NSW 2487
Phone: (02) 6674 7200
or 131601
Fax: (02) 6674 7399
Email: nci.courseinfo@tafensw.edu.au

Semester 1, 2008 Course List

Limited places may be available in some courses and units of courses that commenced in Semester 1 2008 or Semester 2, 2007. For details of vacancies contact the Head Teacher of the course at the campus you wish to attend.

We offer a range of TAFE PLUS short courses and other special courses starting most weeks throughout the year. Ring 131601 for more information

We are also able to arrange customised training for many industry areas. Contact your nearest Commercial and International Services Unit for more information.

Course TAFE NSW COURSE NO. Attendance details Information and Application Process

ARTS AND MEDIA FACULTY

NATIONALLY RECOGNISED QUALIFICATIONS:
CUV30303 Certificate III in Design Fundamentals 7895 Full-time, 3.5 days per week for 18 weeks. Ring ( 02) 6674 7200 to check for vacancies.
91008NSW Diploma of Graphic Design 7891 Full-time, 3.5 days per week for 1 year.. Ring ( 02) 6674 7200 to check for vacancies.
CUV40303 Certificate IV in Design 7897 Full-time, 3.5 days per week for 36 weeks. Ring ( 02) 6674 7200 to check for vacancies.
91007NSW Certificate IV in Graphic Design Foundation 7890 Full-time, 3.5 days per week for 1 year. Ring ( 02) 6674 7200 to check for vacancies.
TAFE NSW QUALIFICATIONS:
Selected Study Program
32000 Design for Surf Skate Snow. 2 day per week, Thursday and friday 9am to 4pm.
Ring ( 02) 6674 7200 to check for vacancies.
Selected Study Program Improve your Fashion Manufacturing Skills - four competencies only from LMT40300 Certificate IV in Clothing Production, 1 Thursday 9.30am to 4pm for 18 weeks at 'We Sew", Unit 1/10 Machinery Drive, South Tweed Heads from 21 February 2008 Ring Marianne Wade on (02) 6620 4843 to check for vacancies.

BUSINESS FACULTY

ADMINISTRATION

NATIONALLY RECOGNISED QUALIFICATIONS:
BSB20101 Certificate II in Business 9702 For trainees. Contact the Head Teacher Lisa Bale on (02) 6674 7221.
BSB30101 Certificate III in Business 9703 For trainees. Contact the Head Teacher Lisa Bale on (02) 6674 7221.
BSB20102 Certificate II in Business 9764 2 days per week for 18 weeks. Ring (02) 6674 7200 to check for vacancies.
BSB30201 Certificate III in Business Administration 9768 Full-time, 4 days per week Monday to Thursday for 18 weeks. Ring (02) 6674 7200 to check for vacancies.
BSB30201 Certificate III in Business Administration 9706 For new trainees. Contact the Head Teacher Lisa Bale on (02) 6674 7221.
BSB40201 Certificate IV in Business Administration 9770 Face-to-face/flexible, one day or one evening per week Ring (02) 6674 7200 to check for vacancies.
BSB50201 Diploma of Business Administration 9709 Face-to-face/flexible, one day or one evening per week Ring (02) 6674 7200 to check for vacancies.
Statement of Attainment in Business Skills 8898 Bookkeeping units.
2 days per week for 18 weeks, Mondays and Wednesdays, 9am - 3.30pm.
Ring (02) 6674 7200 to check for vacancies.
Statement of Attainment in Business Skills 8898
MYOB units
Part-time evening, Thursdays, 6 - 9pm for 16 weeks
Ring (02) 6674 7200 to check for vacancies.
90936NSW Certificate II in Computer Applications for the Office 9799 2 days per week for 18 weeks, Tuesdays and Thursdays, 9am - 3.30pm. Ring (02) 6674 7200 to check for vacancies.
Statement of Attainment in Introduction to Microsoft Office 9682 Part-time 1 evening per week for 18 weeks. Ring (02) 6674 7200 to check for vacancies.
Statement of Attainment in Medical Administration 9759 Part-time day, Fridays 9am to 3.30pm for 18 weeks Ring (02) 6674 7200 to check for vacancies.

ACCOUNTING, MANAGEMENT AND REAL ESTATE

NATIONALLY RECOGNISED QUALIFICATIONS:
FNS60204 Advanced Diploma of Accounting 19194 Full-time over 2 years, Tuesdays and Thursdays, 9am - 4pm plus every second Friday. Ring (02) 6674 7200 to check for vacancies.
BSB41101 Certificate IV in Business Management 9762 Details to be advised. Ring (02) 6674 7200 to check for vacancies.
FNS40604 Certificate IV in Financial Services (Accounting) 19192 Full-time over 1 year, Tuesdays and Thursdays, 9am - 4pm plus every second Friday. Ring (02) 6674 7200 to check for vacancies.
FNS30304 Certificate III in Financial Services (Accounts Clerical) 19191 Part-time evening over 1 year, Mondays and Wednesdays, 6pm - 9pm. Ring (02) 6674 7200 to check for vacancies.
91086NSW Course in Property Practice (Real Estate) 17319 Flexible delivery at fee-for-service rates
All enquiries call Kieran Smyth on 1300 666 182
Statement of Attainment Property Practice (Real Estate Agent's Licence) 17335 Flexible delivery at fee-for-service rates
All enquiries call Kieran Smyth on 1300 666 182
Statement of Attainment in Small Business Management 9694 Details to be advised. Ring (02) 6674 7200 to check for vacancies.
TAFE NSW QUALIFICATIONS:
Real Estate - Continuing professional development for the Real Estate industry. - Flexible delivery at fee-for-service rates
All enquiries call Kieran Smyth on 1300 666 182

COMMUNITY SERVICES AND HEALTH FACULTY

NATIONALLY RECOGNISED QUALIFICATIONS:
CHC30102 Certificate III in Aged Care Work 4480 Full-time 4 days per week for 18 weeks, Tuesday to Friday 9.30am to 3pm
or
Part-time 2 days per week, Tuesdays and Fridays for 36 weeks 9.30am to 3pm.
Ring (02) 6674 7200 to check for vacancies.
CHC30402 Certificate III in Children's Services 3294 Full-time, 20 - 24 hours per week for 18 weeks, Mondays - Fridays, 9am - 3pm
or
Part-time evening, 10 - 12 hours per week for 1 year, Tuesdays and Thursdays, 6pm - 9pm. Attendance includes 100 hrs work placement.
Ring (02) 6674 7200 to check for vacancies.
CHC50302 Diploma of Children's Services 3295 For people who have completed CHC30402 Certificate III in Children's Services.

Mixed mode over 2 years, part-time flexible, 2 nights per week, Tuesdays and Thursdays, 6pm - 9pm plus some Saturday workshops.
Ring (02) 6674 7200 to check for vacancies.
SRF30206 Certificate III in Fitness 18227 Full-time, Tuesdays - Fridays, all day. Ring (02) 6674 7200 to check for vacancies.
SRF40206 Certificate IV in Fitness 18228 2 days per week Thursday and Friday 8am to 5pm for 3 terms Ring (02) 6674 7200 to check for vacancies.
HLT50307 Diploma of Remedial Massage 18277 Full-time, Mondays, Tuesdays and Thursdays, 9am - 5pm. In semester 2 students will be required to attend one night per week until 7pm for clinic. Ring (02) 6674 7200 to check for vacancies.
HLT32507 Certificate III in Health Services Assistance (Assisting in Nursing Work in Acute Care) 17596
 Part-time evening, Tuesday & Thursday, 5:30pm to 9:30pm for 2 semesters (36 weeks)
Ring (02) 6674 7200 to check for vacancies.

CONSTRUCTION AND TRANSPORT FACULTY

CARPENTRY
NATIONALLY RECOGNISED QUALIFICATIONS:
90944NSW Certificate IV in Building Studies Residential 1261 Evening/flexible study, Tuesday and Thursday evening 6pm to 9pm Ring (02) 6674 7200 to check for vacancies.
BCG30203 Certificate III in Carpentry 4429 For apprentices and trainees. Part-time day, Block release, 3 days per week every 3 weeks for 3 years.
Contact the Head Teacher on (02) 6674 7280 to discuss enrolling in this course.
Statement of Attainment in General Construction (Trade Entry) 8470 Full-time 24 hours per week Monday to Thursday 8.30am to 3.30pm Ring (02) 6674 7200 to check for vacancies.

GENERAL EDUCATION FACULTY

NATIONALLY RECOGNISED QUALIFICATIONS:
Statement of Attainment in Access to Work and Training 9070 Work Access for Women
Part-time, 2 days per week, Mondays and Thursdays, 9.15am - 2.45pm. Classes commence Monday, 11 February 2008.
Ring (02) 6674 7200 to check for vacancies.
Statement of Attainment in Access to Work and Training 9070 Get Skilled in Computing Skills for Non-English speaking background learners.

Part-time, Wednesdays, 10am -3 .30pm and Thursdays 1pm - 3pm.
Ring (02) 6674 7200 to check for vacancies.
91349NSW Certificate I in Access to Work and Training 9071 Communicating through Technology
Part-time, Monday and Thursday, 9am - 2.30pm.
Ring (02) 6674 7200 to check for vacancies.
21200VIC Certificate II in Auslan 3033 Available in 2009. Contact the Head Teacher on (02) 6674 7267 for more information.
91342NSW Certificate III in English for Further Study 4194 Full-time or Part-time, 4-25 hours per week. Monday - Friday 9am - 2.30pm. Classes commence Monday, 11 February 2008. You can enrol in this course at any time. Contact the Head Teacher on (02) 6674 7267 for more information.
91343NSW Certificate I in ESOL (Access) 6524 Part-time, 8 hours per week, Wednesday and thursday 9am - 1pm. Students can enrol at any time during semester.
For more information contact Chris Evans on (02) 6674 7270.
Statement of Attainment in ESOL (Access) 6522 Part-time, 8 hours per week, Wednesday and thursday 9am - 1pm. Students can enrol at any time during semester. For more information contact Chris Evans on (02) 6674 7270.
91345NSW Certificate II in General and Vocational Education (CGVE) 6512 Full-time, 18-20 hours per week for 1 year
OR
Part-time
Ring (02) 6674 7200 to check for vacancies.
TAFE Statement in Learner Support 9999 Part-time. Contact the Head Teacher, Sharyn Lane on (02) 6674 7267 for more information.
Statement of Attainment in Preparation for Work and Study - Stage 1 6514 Computers for Beginners
Part-time day, Fridays, 9am -12noon for 18 weeks.
OR
English and Maths for Further Study
Part-time day, Wednesdays and Thursdays, 9am - 2.30pm. Students can enrol at any time during semester.
Ring (02) 6674 7200 to check for vacancies.
Statement of Attainment in Preparation for Work and Study - Stage 1 6514 Details to be advised. Ring (02) 6674 7200 to check for vacancies.
Statement of Attainment in Signed English 4126 Part-time evening, Tuesdays 5.30pm to 8.30pm for 1 year. Ring (02) 6674 7200 to check for vacancies.

INFORMATION TECHNOLOGY FACULTY

NATIONALLY RECOGNISED QUALIFICATIONS:
ICA20105 Certificate II in Information Technology 19001 Full-time day, 18 hours per week for 18 weeks, Mondays, 9am - 4pm, Tuesdays, 10am - 4.30pm and Wednesdays, 2pm - 5pm
or
Part-time evening over 36 weeks, Mondays and Wednesdays, 5.30pm - 9.30pm
or
Online study, part-time or full-time, with hours varying depending on modules completed.
Ring (02) 6674 7200 to check for vacancies.
ICA10105 Certificate I in Information Technology 19000 Part-time, 5 hours per week for 18 weeks, Fridays, 9am - 2.30pm (including a 30 minute break). Ring (02) 6674 7200 to check for vacancies.
Statement of Attainment in Information Technology 19040 You have a number of options with this course. You can choose to apply for one or more options.
Option 1:
Creating Your Own Website, Thursdays, 6pm to 8pm for 18 weeks;
Option 2: Digital Images including Photoshop, Tuesdays OR Wednesdays, 6pm to 8.30pm for 18 weeks;
Option 3: Introduction to Computers, Thursdays, 6 - 9pm for 18 weeks;
Option 4: Multimedia, Mondays 6pm - 9pm for 18 weeks ;
Option 5: Microsoft Office Level 1 (Beginners), Tuesdays, 6 - 9pm for 18 weeks
Option 6: Upgrade and Repair Your PC, Tuesdays, 6 - 8.30pm for 18 weeks
Option 7: Microsoft Office Level 2 (Advanced), Wednesdays, 6 - 9pm for 18 weeks
Option 8: Flash Animation, Mondays, 9am - 11.30am for 18 weeks .
Ring (02) 6674 7200 to check for vacancies.
ICA40105 Certificate IV in Information Technology (General) 19036 Full-time, 3 days per week Monday, Tuesday, Wednesday 9am to 3.30pm for 36 weeks. Ring (02) 6674 7200 to check for vacancies.
ICA50305 Diploma of Information Technology (Systems Administration) 19015 Full-time, 18 hours per week for 36 weeks, Wednesdays - Fridays. Ring (02) 6674 7200 to check for vacancies.
ICA40305 Certificate IV in Information Technology (Websites) - Design 19007 Full-time, 3 days per week Tuesday, Thursday and Friday 9am to 3.30pm for 36 weeks. Ring (02) 6674 7200 to check for vacancies.
ICA50605 Diploma of Information Technology (Website Development) 19019 Full-time, 25 hours per week for 36 weeks, Wednesdays, Thursdays and Fridays. Ring (02) 6674 7200 to check for vacancies.
Statement of Attainment in Database Project Management 19051 Starts 26 March 2008

Part-time Wednesdays, 5pm - 9pm plus online study (self paced) for 15 weeks.
Complete the Expression of Interest form and return to the campus.

PRIMARY INDUSTRIES AND NATURAL RESOURCES FACULTY

NATIONALLY RECOGNISED QUALIFICATIONS:
RTD30102 Certificate III in Conservation & Land Management (Natural Area Restoration & Mgt) 8986 Part-time, 1 day per week, Fridays, 8.30am - 5pm for 1 year. Ring (02) 6674 7200 to check for vacancies.

TOURISM, HOSPITALITY, RETAIL AND PERSONAL SERVICES FACULTY

HAIRDRESSING
NATIONALLY RECOGNISED QUALIFICATIONS:
WRH30106 Certificate III in Hairdressing (Trade Pathway) 17363 For apprentices.
Flexible delivery
Ring (02) 6674 7200 to check for vacancies.
HOSPITALITY
NATIONALLY RECOGNISED QUALIFICATIONS:
THT50202 Diploma of Event Management 7030 Full-time, 24 hours per week (4 days per week) for 1 year, Mondays - Thursdays. Ring (02) 6674 7200 to check for vacancies.
THH22002 Certificate II in Kitchen Operations 2673 Part-time, 16 hours per week for 18 weeks, 2 days per week, Tuesdays and Wednesdays, 8am - 5pm. Ring (02) 6674 7200 to check for vacancies.
THH31502 Certificate III in Hospitality (Commercial Cookery) 2674 For apprentices.
Part-time day/evening, 8 hours per week for 2.5 years
Ring (02) 6674 7200 to check for vacancies.
THH31502 Certificate III in Hospitality (Commercial Cookery) (Non-Trade) 2662 Accelerate program.

Part-time day, 8 hours per week for 36 weeks, 12noon - 9.30pm.
Ring (02) 6674 7200 to check for vacancies.
THH33002 Certificate III in Hospitality (Operations) 9543 Food and Beverage modules - Full-time, 20 hours per week for 18 weeks (5 days per week)
OR
Front of House modules - Full-time, 20 hours per week for 18 weeks (5 days per week). Includes full training in Fidelio Reception and Reservations software.
Ring (02) 6674 7200 to check for vacancies.
THH51202 Diploma of Hospitality Management 9545 Full-time day/evening, 22 hours per week (4 days and 1 evening per week) for 1 year. Ring (02) 6674 7200 to check for vacancies.
RETAIL AND PERSONAL SERVICES
NATIONALLY RECOGNISED QUALIFICATIONS:
WRP20102 Certificate II in Community Pharmacy 3395 Commercial course run on demand. Traineeship placements available. Contact the Head Teacher, Kay Busse on (02) 6623 0212 to discuss enrolling in this course.
WRP30102 Certificate III in Community Pharmacy 3396 Commercial course run on demand. Traineeship placements available. Contact the Head Teacher, Kay Busse on (02) 6623 0212 to discuss enrolling in this course.
WRP40102 Certificate IV in Community Pharmacy 3397 Commercial course run on demand. Traineeship placements available. Contact the Head Teacher, Kay Busse on (02) 6623 0212 to discuss enrolling in this course.
TDT51002 Diploma of Logistics Management 9344 Flexible delivery Ring (02) 6674 7200 to check for vacancies.
WRR40102 Certificate IV in Retail Management 9941 Flexible delivery Ring (02) 6674 7200 to check for vacancies.
WRR20102 Certificate II in Retail Operations 9938 Full-time, Tuesdays and Wednesdays 9am to 4.30pm for 18 weeks. 15 hours face-to-face and 64 hours work experience Ring (02) 6674 7200 to check for vacancies.
WRR30202 Certificate III in Retail Operations 9940 Thursdays and Fridays, 9am to 4.30pm for 18 weeks. 15 hours face-to-face and 64 hours work experience. Ring (02) 6674 7200 to check for vacancies.
WRR30102 Certificate III in Retail Supervision 9939 Details to be advised. Ring (02) 6674 7200 to check for vacancies.
TDT20102 Certificate II in Transport and Distribution (Warehousing and Storage) 9341 Details to be advised.

Also for trainees.
Ring (02) 6674 7200 to check for vacancies.
TDT30102 Certificate III in Transport and Distribution (Warehousing and Storage) 9342 Details to be advised.

Also for trainees.
Ring (02) 6674 7200 to check for vacancies.
TDT40102 Certificate IV in Transport and Distribution (Warehousing and Storage) 9343 Details to be advised.

Also for trainees.
Ring (02) 6674 7200 to check for vacancies.
TOURISM
NATIONALLY RECOGNISED QUALIFICATIONS:
THT30302 Certificate III in Tourism (International Retail Travel Sales) 7018 Full-time/part-time, 4 days per week, Mondays - Thursdays, 9am - 3.30pm for 18 weeks. Ring (02) 6674 7200 to check for vacancies.
THT31002 Certificate III in Tourism (Operations) 7016 Full-time/part-time, 4 days per week, Mondays - Thursdays, 9am - 3.30pm for 18 weeks. Ring (02) 6674 7200 to check for vacancies.
THT30902 Certificate III in Tourism (Guiding) 7022 Flexible day/evening with workshops Ring (02) 6674 7200 to check for vacancies.
THT30202 Certificate III in Tourism (Retail Travel Sales) 7017 Full-time/part-time, 4 days per week, Mondays - Thursdays, 9am - 3.30pm for 18 weeks. Ring (02) 6674 7200 to check for vacancies.
THT40202 Certificate IV in Tourism (Operations) 7025 Full-time day, 24 (4 days) per week for 1 year, Mondays - Thursdays. Ring (02) 6674 7200 to check for vacancies.
THT50302 Diploma of Tourism (Operations Management) 7027 Full-time day, 24 (4 days) per week for 1 year. Ring (02) 6674 7200 to check for vacancies.

 

Join the Student Association!

For a small fee you can join your campus Student Association and become more involved in campus activities including barbeques, and sporting and social activities while receiving benefits from a local business discount guide. Contact your campus for more information.

General Information

The range of possible study options at this campus is so broad we are not able to outline all the variations that may be available within this list. It may be possible to complete some individual modules in courses that do not appear on this course list, as some modules are common to more than one course and can be done separately. You should inquire at your nearest campus for advice or ring 131601.

TAFE PLUS Short Courses

The North Coast Institute offers a range of short courses to meet legislative requirements and the skills or needs of individual customers in addition to the courses listed above. For more information ring 131601.

Entry Requirements, Selection processes and Information sessions
Most courses have entry requirements and some courses also have an additional selection process. Details are included on the individual course pages on the website. You can also attend the course Information Session, where advertised, or ring 131601 for more information.

Course Outcomes
Each TAFE NSW - North Coast Institute course provides a pathway to further study and/or career areas. Individual course information sheets show the articulation and career opportunities for each course and are available from our website or by ringing 131601.

Recognition of Prior Learning and Credit Transfers
You may be entitled to recognition of your previous studies or in some cases, competencies you have acquired in your work. You may also be able to gain credit where you have completed the same or a similar module in another course, even if this is with another Registered Training Organisation. You are encouraged to read the general information about Recognition and Credit transfer under the 'Future Students' section of our website http://www.nci.tafensw.edu.au/futurestudents/Default.htm and if required contact the Head Teacher to discuss further.

Assessments and Exams
Most courses have assessment events such as class tests, projects or assignments which students need to complete for each module. Some modules also require students to sit TAFE NSW Exams. Detailed assessment sheets are provided to students at the start of each module indicating how each module is assessed. Further information is also available from the Head Teacher.

Flexible delivery
Flexible or mixed mode are terms used to indicate flexible attendance patterns and assessment processes. It could mean studying online, independently off-campus or a combination of off-campus and on-campus classes. You may need to attend compulsory workshops, or have the option to attend non-compulsory tutorial sessions. Access to teachers is maintained through face-to-face, phone, email and web contact. You may have the choice to complete all or some of your modules by flexible delivery.

Possible Changes to course offerings
The commencement of all classes is subject to sufficient resources and demand. This could mean that not all courses offered are necessarily going to run. While every effort has been made to ensure the accuracy of the course information contained on these pages, some changes in course offerings and details may occur between now and class commencement.

Centrelink payments while studying at the North Coast Institute
We can not advise whether Centrelink will consider a course as eligible for payment of Youth Allowance, Austudy or Abstudy. Centrelink will consider the length of the course and your personal circumstances when deciding if you are eligible for payments. Contact Centrelink to discuss your options. You should also remember that if the way the course is delivered changes (eg from full-time to part-time or flexible) you will need to notify Centrelink immediately as it may affect your eligibility for payments.

Joining a continuing course
Some courses that commenced in a previous Semester may have vacancies in some subjects and accept applications or enrolments from new students this Semester. This option is especially useful for students who only want to study a few modules. When joining a continuing course you need to be aware that you may not be able to finish the course in the normal timeframe, or at the same location, or in the same attendance pattern.

Classes
Unless otherwise advised Semester 1 classes commence the week beginning Monday 11 February 2008

How much will it cost to study at the North Coast Institute?
When you enrol in a course you will need to pay the TAFE NSW fee.

Qualification~ 2008 full year fee ($)* 2008 half-year fee for courses of one semester or less or commencing in Semester 2.*
Statements and other short courses
$418
$209**
Certificate l & ll
$418
$209
Certificate lll
$654
$327
Certificate lV
$890
$445
Diploma
$1184
$592
Advanced Diploma
$1420
$710
Apprentices eligible for a Commonwealth rebate
$480
$240
Apprentices not eligible for a Commonwealth rebate (including those in Yr 3) and Trainees
$394
$197
Government Benefit recipients
$50
$50

* Fees for commercial courses/TAFE PLUS, International Students and Temporary visa holders are priced according to a different schedule.

** The TAFE Fee for the Selected Study Program is capped at $209 per semester

~ All Graduate Certificates and Graduate Diploma qualifications are offered on a commercial basis. Contact the campus offering the course for details.

You pay when you enrol. For courses commencing in Semester 1 2008 and lasting longer than one semester, you will have the option to pay the TAFE NSW fee in two equal instalments (except if you pay the Concession fee). You pay the first instalment when you enrol, the second is due by 31 May. You will not be regarded as being enrolled without payment of, or approved of an exemption from, the TAFE NSW fee. No cash is accepted – you may pay by EFTPOS, Visa card, Mastercard, cheque or money order.

For certain Special Access courses you pay no TAFE NSW fee. These courses teach skills in career opportunities, community training, employment skills, literacy, numeracy, reading and writing, school mentoring, signed language, volunteer tutoring and work readiness.

If you currently receive a Commonwealth benefit or allowance you may be eligible to pay a concession fee of $50 for each course rather than the full TAFE NSW fee. Aboriginal and Torres Strait Islander students are exempt from paying the TAFE NSW fee. Disability Support Pension students and students with a disability receive a full fee exemption for one TAFE NSW course per year and are eligible for the $50 concession fee for subsequent enrolments.

You may also be asked to pay additional course related charges. Details are available from the Institute website or by ringing 131601.

For some courses you may also need to purchase textbooks, module notes, personal protective equipment, industry equipment and/or other materials which you will use during your course. Attend the advertised information session or contact the Head Teacher for approximate costs.

Refunds
Refunds are given in exceptional circumstances only. See our website or ring 131601 for more information.

Access and Equity and Client Services
The North Coast Institute offers an excellent range of support services to enrolled students. These include library services, literacy and numeracy support, study skills and tutorial support, counselling and career guidance, disability support, support for Indigenous students, and TAFE Student Association. Detailed information about these services is provided to all students in the Student Information booklet handed out in your first class or available for download on our website. You can also ring 131601 for a copy of the information.

All TAFE staff are covered by a Code of Conduct which, among other things, requires them to treat students fairly, equitably and in accordance with current special needs students and equity programs, guidelines and relevant legislation and policies.

Student Rights and Responsibilities and Discipline
The North Coast Institute provides students with the opportunity to study, learn and develop skills in a safe and healthy educational and social environment. Students are expected to adhere to the Student Rights and Responsibilites policy listed on the Internet and students who breach discipline or who exhibit inappropriate behaviour will be dealt with in accordance with the TAFE NSW Policy.

Suggestions, Complaints and Appeals
We value your suggestions and complaints as they help us to address your concerns and improve the quality of our service. We'll try to remedy problems promptly and deal with each matter fairly. Information on how to appeal a decision is available on our website.

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