Title - Courses

BSB41004 Certificate IV in Business (Frontline Management)

Qualification: Certificate IV (AQF)
Training Package: BSB01 Business Services
TAFE NSW Course No: 17044

This course is from Phase 2 of the Business Services Training Package and delivers training for eight units of Frontline Management competencies at AQF level 4. It aims to provide knowledge and skills to achieve better performance by increasing productivity at the operational level.

Career Opportunities: Frontline manager at middle level

Entry Requirements: NSW Higher School Certificate (or equivalent statement from another educational authority).

Modules/Units
Core:
17044A Implement effective workplace relationships
17044B Implement operational plan
17044C Promote team effectiveness
9704A Develop work priorities
9704K Monitor a safe workplace
Elective:
17044E Implement continuous improvement
8528H Manage Projects
9704J Implement customer service strategies


Applying and Enrolling:

Campuses:

Coffs Harbour - Online over 1 year.
This course will be offered on a commercial fee-for-service basis.
For more information contact Carolyn Fletcher on (02) 6648 2400 or Sue Robertson on (02) 6648 2400.

Taree - available to trainees.
May also be available as a commercial course by flexible delivery.
For more information contact Ann Edmonds on (02) 6591 3600.

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