BSB40207 Certificate IV in Business
Qualification: Certificate IV(AQF)
Training Package: BSB07 Business Services
TAFE NSW Course No: 17804
This course is for people who want to develop the knowledge and skills to effectively operate in a wide range of business contexts across industry sectors. You can select electives from the areas of customer service, financial administration, general administration, interpersonal communication, marketing, project management, recordkeeping, risk management, relationship management, IT, e-business, among others.
Career Opportunities: Working in a business environment, across a wide variety of industry sectors.
Articulation: When you finish this course you may be eligible to do BSB50207 Diploma of Business or other specialist Diploma qualifications in the Business Services Training Package (BSB07) such as marketing, management or human resources. In addition, depending on units/electives completed in this course, you may be eligible for advanced standing in other courses and other Training Package qualifications.
Entry Requirements: Preferred pathways into this qualification are:
* completion of Certificate III in Business [BSB30107] or other relevant qualification/s
* evidence of competency in the majority of units required for the Certificate III in Business [BSB30107] or other relevant qualification/s
* some vocational experience assisting in a range of environments providing administrative or operational support to individuals and/or teams but without a formal business qualification. As preferred pathways in to the qualification, the Training Package provides an indicative list of job roles as follows;
* Accounts Clerk
* Customer Service Advisor
* Clerk
* E-business Practitioner
* Legal Receptionist
* Medical Receptionist
* Office Administration Assistant
* Student Services Officer
* Word Processing Operator.
| Competency Units | |
| Group 1: CORE OH&S UNIT. All module/units must be completed | |
| BSBOHS407A | Monitor a safe workplace |
| Group 2: ELECTIVE UNITS. All subgroups must be completed. At least 9 module/units must be completed . | |
| Subgroup 1: ELECTIVE UNITS. No more than 9 module/units may be completed. | |
| BSBADM405B | Organise meetings |
| BSBADM409A | Coordinate business resources |
| BSBCMM401A | Make a presentation |
| BSBCUS401A | Coordinate implementation of customer service strategies |
| BSBCUS402A | Address customer needs |
| BSBCUS403A | Implement customer service standards |
| BSBEBU401A | Review and maintain a website |
| BSBFIA402A | Report on financial activity |
| BSBINN301A | Promote innovation in a team environment |
| BSBITA401A | Design databases |
| BSBITS401A | Maintain business technology |
| BSBITU401A | Design and develop complex text documents |
| BSBITU402A | Develop and use complex spreadsheets |
| BSBITU404A | Produce complex desktop published documents |
| BSBLED401A | Develop teams and individuals |
| BSBMKG413A | Promote products and services |
| BSBMKG414A | Undertake marketing activities |
| BSBPMG510A | Manage projects |
| BSBREL401A | Establish networks |
| BSBRES401A | Analyse and present research information |
| BSBRKG402B | Provide information from and about records |
| BSBRSK401A | Identify risk and apply risk management processes |
| BSBSUS301A | Implement and monitor environmentally sustainable work practices |
| BSBWRT401A | Write complex documents |
| Subgroup 2: AQF4 UNITS FROM BSB07 AND OTHER TRAINING PACKAGES | |
| No more than 4 module/units may be completed | |
| BSBHRM402A | Recruit, select and induct staff |
| BSBMGT401A | Show leadership in the workplace |
| BSBMGT402A | Implement operational plan |
| BSBMGT403A | Implement continuous improvement |
| BSBSMB401A | Establish legal and risk management requirements of small business |
| BSBSMB404A | Undertake small business planning |
| BSBWOR401A | Establish effective workplace relationships |
| BSBWOR402A | Promote team effectiveness |
| BSBWOR404A | Develop work priorities |
| FNSACCT403A | Prepare operational budgets |
| Group 998 TUTORIAL | |
| 9765G | Business technical tutorial support |
 |
|
Semester 1, 2009: North Coast Institute Application form. While the first round of applications have closed, late applications are being accepted for all courses.
Campuses:
Great lakes - Flexible delivery.
For more information please contact (02)
6555 0600 or call 131 601.
Lismore -
Full-time, Thursdays plus flexible study
or
Part-time, 2 evenings per week, Tuesdays and Wednesdays, 6.00 pm - 9.00 pm.
Also for trainees.
Contact Steven Hapgood on (02) 6623 0200 to discuss enrolling in this course.
Information sheet, Lismore Campus, Semester 1 2009 (PDF 226KB)
Kingscliff - Monday and Tuesday evenings, 6.00 pm - 9.00 pm for
36 weeks.
Information and enrolment session: Wednesday 28 January 2009, 1.00 pm - 6.00 pm.
For more information contact the campus on (02) 6674 7200 or call 131 601.
Information sheet, Kingscliff Campus, Semester 1 2009 (PDF 181KB)
Port Macquarie - Part-time evening, Mondays and Wednesdays from 6.00 pm to 8.00 pm for 36 weeks.
Contact Debbie Kennington (02) 6581 6200 for more information.
Taree - Part-time or flexible, Mondays and Wednesdays, 6.00 pm to 9.00 pm. For more information please call (02)
6591 3600 or call 131 601.
Information sheet, Taree Campus, Semester 1 2009 (PDF 174KB)
