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BSB30407 Certificate III in Business Administration

Qualification: Certificate III
Training Package:  BSB07 Business Services
TAFE NSW Course No: 17807

This course will allow you to develop knowledge and skills to pursue employment and/or further training in a range of business areas.  It will allow you to develop skills in exercising initiative in a business environment, organising workplace information, producing business documents, maintaining financial records, delivering and monitoring a service to customers, participating in occupational health and safety processes, producing texts from notes, producing texts from audio transcription, designing and developing business documents, creating electronic presentations and organising schedules. 

This course meets requirements for the achievement of a qualification at AQF Level 3 of the Business Services Training Package.

Career Opportunities / Vocational Outcomes: Job roles and titles vary across different industry sectors. This course is suitable for you if you wish to work as an Accounts Receivable Clerk, Accounts Payable Clerk, Clerk, Data Entry Operator, Junior Personal Assistant, Receptionist, Office Administration Assistant, Office Administrator, Word Processing Operator.

Articulation: When you finish this course you can apply to do BSB40507 Certificate IV in Business Administration, TAFE NSW course no: 17808 or a range of other certificate IV qualifications.

Entry requirements: Preferred pathways into this qualification include:

  • evident of competency in the majority of units required for BSB20107 Certificate II in Business or other relevant qualifications or equivalent

or

  • with some vocational experience assisting in a range of support roles without a formal business qualification. Examples of indicative job roles when seeking entry based upon vocational experience include: Administration assistant, clerical worker, data entry operator, information desk clerk, office junior, or receptionist. This breadth of expertise would equate to the competencies required to undertake this qualification.

Units: To achieve BSB30407 Certificate III in Business Administration (17807) you must complete 13 units of competency made up of 2 compulsory units and 11 elective units.

Modules / Units
Group 1 Core units: All units must be completed
BSBITU307A Develop keyboarding speed and accuracy
BSBOHS201A Participate in OHS processes
Group 2 Elective units: Sub-groups 1 & 3 must be completed with at least 11 units completed overall.
Sub-group 1: Administrative electives: At least 7 units must be completed.
BSBADM307B Organise schedules
BSBFIA302A Process payroll
BSBFIA303A Process accounts payable and receivable
BSBFIA304A Maintain a general ledger
BSBITU302A Create electronic presentations
BSBITU303A Design and produce text documents
BSBITU304A Produce spreadsheets
BSBITU306A Design and produce business documents
BSBITU309A Produce desktop published documents
BSBWRT301A Write simple documents
Sub-group 2: Generic Business elective units and other AQF level III units: These are additional electives which can be counted towards course completion
BSBADM301B Produce texts from shorthand notes
BSBADM302B Produce texts from notes
BSBADM303B Produce texts from audio transcription
BSBADM311A Maintain business resources
BSBCMM301A Process customer complaints
BSBCUS301A Deliver and monitor a service to customers
BSBDIV301A Work effectively with diversity
BSBFIA301A Maintain financial records
BSBINM301A Organise workplace information
BSBINM302A Utilise a knowledge management system
BSBINM303A Handle receipt and despatch of information
BSBINN201A Contribute to workplace innovation
BSBINN301A Promote innovation in a team environment
BSBITU301A Create and use databases
BSBITU305A Conduct online transactions
BSBOHS407A Monitor a safe workplace
BSBPRO301A Recommend products and services
BSBSUS201A Participate in environmentally sustainable work practices
BSBWOR204A Use business technology
BSBWOR301A Organise personal work priorities and development
BSBWOR302A Work effectively as an off site worker
ICPMM321A Capture a digital image
ICPMM322A Edit a digital image
Sub-group 3: AQF level II and IV elective units: No more than 2 units may be completed
BSBADM405B Organise meetings
BSBADM406B Organise business travel
BSBADM407B Administer projects
BSBCMM201A Communicate in the workplace
BSBCUS201A Deliver a service to customers
BSBINM201A Process and maintain workplace information
BSBITU201A Produce simple word processed documents
BSBITU202A Create and use spreadsheets
BSBITU203A Communicate electronically
FNSACCT407A Set up and operate a computerised accounting system
ICPMM263A Access and use the Internet
Group 998: Tutorial Support: These are tutorial modules and do not course towards completion
9765G Business technical tutorial support
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Applying and enrolling:

Semester 1, 2010: North Coast TAFE Application form. Apply now! Applications received after 30 October 2009 will be considered if places are available.

Campuses:

Ballina - Full-time day, Tuesdays and Wednesdays, 9.00 am - 3.30 pm
or
Flexible / online, with Thursdays on-campus, 9.00 am - 3.30 pm.
Successful applicants will be notified by mail in late December 2009 for an interview.
For more information contact the campus on (02) 6681 8900.
Icon - PDF Document Information sheet, Ballina Campus, Semester 1 2010 (PDF 152KB)

Casino - Flexible delivery for 36 weeks, 3 hours per week on-campus, Tuesdays, 5.30 pm - 8.30 pm or Thursdays, 9.00 am - 12.00 pm plus home study.
Also for trainees.
Information session: Wednesday 3 February, 10.00 am, room LG.11.
For more information contact the campus on (02) 6661 2000.
Icon - PDF Document Information sheet, Casino Campus, Semester 1 2010 (PDF 257KB)

Coffs Harbour - Full-time day for 18 weeks, Mondays - Wednesdays, 9.00 am - 3.30 pm and Thursdays, 9.00 am - 12.00 pm
or
Part-time evening, Mondays and Wednesdays, 6.00 pm - 9.00 pm for 1 year.
For more information contact the campus on (02) 6648 2400.
Icon - PDF Document Information Sheet, Coffs Harbour Campus, Semester 1 2010 v2 (PDF 244KB)

Grafton - Flexible delivery, 3.5 hours per week on-campus for teacher support, Thursdays 1.30 pm to 4.30 pm plus at home study
Icon - PDF Document Information sheet - Flexible delivery, Grafton Campus, Semester 1 2010 (PDF 199KB)
or
Full-time, Tuesdays, 12.30 pm - 3.30 pm, Wednesdays, 9.00 am - 3.00 pm, Thursdays, 9.00 am to 1.00 pm and Friday 9.00 am to 2.00 pm in Room B1.10 plus Thursdays, 1.30 pm - 4.30 pm in Room B1.11 for 18 weeks.
Icon - PDF Document Information sheet - Full-time, Grafton Campus, Semester 1 2010 (PDF 199KB)
Information and enrolment session: 8 December 2009, 10.00 am or 6.00 pm, Room AG.14.
For more information contact the campus on (02) 6641 1600.

Great Lakes - Full-time day over 18 weeks, Mondays - Thursdays, 9.00 am to 3.30 pm
or
fully online study.
For more information contact the campus on (02) 6555 0600.

Kingscliff - Full-time day, 24 hours (4 days) per week for 18 weeks, Monday to Thursdays, 9.00 am - 3.30 pm
Icon - PDF Document Information sheet, Kingscliff Campus, Semester 1, 2010 v2 (PDF 145 KB)
or
Part-time - 2 days per week for 36 weeks, Tuesdays and Thursdays, 9.00 am - 3.30 pm.
Icon - PDF Document Information sheet, Kingscliff Campus, Semester 1 2010 v2 (PDF 159KB)
Also available for trainees.
For more information contact the campus on (02) 6674 7200.
Icon - PDF Document Information sheet, Business courses, Semester 1 2010 v8 (PDF 179KB)

Lismore - 18 hours per week for 18 weeks, Mondays, Tuesdays and Thursdays, 9.00 am - 3.30 pm
Icon - PDF Document Information sheet, Lismore Campus, Semester 1 2010 (PDF 326KB)
or
Flexible delivery with 3 hours per week on-campus, Wednesdays, 5.30 pm - 8.30 pm plus self-paced learning.
Icon - PDF Document Information sheet - flexible delivery, Lismore Campus, Semester 1 2010 (PDF337KB)
Also for trainees.
Information session for all options: 2 February 2010, 10.30 am - 6.30 pm, Room A2.07.
For more information contact the campus on (02) 6623 0200.

Macksville - Finance Stream
3 days per week for 18 weeks, Mondays - Wednesdays, 9.00 am - 4.30 pm
Business Stream
3 days per week for 18 weeks, Tuesdays, Wednesdays and Fridays, 9.00 am - 4.30 pm.
Information session: Thursday 10 December 2009, 10.00 am.
For more information contact the campus on (02) 6569 2000 or call 131 601.
Icon - PDF Document Information sheet, Macksville Campus, Semester 1 2010 (PDF 255KB)

Maclean - Flexible delivery, 6 hours per week for 18 weeks, Wednesdays 9.00 am to 4.00 pm.
Information and enrolment session: Wednesday, 27 January 2010, at 10.00 am, Room AG.20.
For more information contact the campus on (02) 6603 5000.
Icon - PDF Document Information sheet, Maclean Campus, Semester 1 2010 (PDF 281KB)

Murwillumbah - Full-time, 4 days per week for 18 weeks, Monday to Thursday, 9.00am - 3.30pm.
Enrolment Session: 2.00pm Monday 7 December 2009, Room AG.11.
For more information contact the campus on (02) 6672 0800.
Icon - PDF Document Information sheet Murwillumbah Campus, Semester 1, 2010 (PDF 375KB)
Icon - PDF Document Information sheet, Business courses, Semester 1 2010 v8
(PDF 179KB)

Port Macquarie - For people with keyboarding skills and office experience.
Fast track Program.
4 days per week for 18 weeks, Tuesdays – Fridays.
For more information contact the campus on (02) 6581 6200.

Taree - Full-time, Mondays - Wednesdays, 9.00 am - 4.00 pm plus flexible delivery for 18 weeks.
For trainees, Tuesdays, 9.00 am - 4.00 pm plus flexible delivery.
Information session: Thursday 28 January 2010, 2.00 pm - 6.00 pm, Room DG.05.
For more information contact the campus on (02) 6591 3600.
Icon - PDF Document Information sheet Taree Campus, Semester 1, 2010 (PDF 175 KB)
Icon - PDF Document Information Sheet, Business Admin Courses, Taree Campus, Semester 1, 2010 (PDF 148KB)

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