Title - Courses

Statement of Attainment in Reception Skills

Qualification: Statement of Attainment 
Training Package: BSB01 Business Services
TAFE NSW Course No: 8429

This course is for people who want to enter the workforce or to retrain as receptionists. You learn skills relating to business technology, wordprocessing, telephone operations, interacting with clients, writing business documents, processing financial documents, handling mail, organising daily work activities and participating in workplace safety procedures.

Career Opportunities: Receptionist in variety of industries.

Articulation: if you want to continue studying after you complete this course, you will have advanced standing in BSB20101 Certificate II inBusiness & BSB30101 Certificate III in Business as well as BSB30201 Certificate III Business Administration.

Entry Requirements: NSW School Certificate (or equivalent from another educational authority)

Core Modules: all units/modules must be completed:

9763J Keyboard speed
BSBCMN108A Develop keyboard skills
BSBCMN202A Organise and complete daily work activities
BSBCMN203A Communicate in the workplace
BSBCMN204A Work effectively with others
BSBCMN205A Use business technology
BSBCMN207A Prepare and process financial/business documents
BSBCMN209A Provide information to clients
BSBCMN211A Participate in workplace safety procedures
BSBCMN212A Handle mail
BSBCMN213A Produce simple word processed documents
THHGGA01B Communicate on the telephone
Electives: at least one unit/module must be completed:
BSBADM303A Produce texts from audio transcription
BSBADM304A Design and develop text documents
BSBADM305A Create and use databases
BSBADM307A Organise schedules
BSBADM406A Organise business travel
BSBCMN104A Plan skills development
BSBCMN105A Use business equipment
BSBCMN107A Operate a personal computer
BSBCMN201A Work effectively in a business environment
BSBCMN206A Process and maintain workplace information
BSBCMN214A Create and use simple spreadsheets
BSBEBUS301A Search and assess online business information
BSBEBUS302A Use and maintain electronic mail system
ICPMM263A Access and use the Internet

Applying and Enrolling:

Semester 1, 2008: Places may still be available in some units. Contact the campus for details.

Campuses:

Grafton - contact Pauline Grabham on (02) 6641 1641.

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