Title - Courses

BSB51001 Diploma of Business (Frontline Management)

Qualification: Diploma (AQF)
Training Package: BSB01 Business Services
TAFE NSW Course No: 9790

This course provides recognition and training in eleven frontline management competencies. It focuses on linking tasks and strategies to business goals.

Career Opportunities: Frontline manager at middle manager level.

Entry Requirements: This is a Business Services Training Package qualification, and as such, there are no formal educational requirements for entry into this course. The skills, attributes and experiences of students, will determine the appropriate level of entry into this course.

Competency Units

BSBFLM501A Manage personal work priorities and professional development
BSBFLM502A Provide leadership in the workplace
BSBFLM503A Establish effective workplace relationships
BSBFLM504A Facilitate work teams
BSBFLM505A Manage operational plan
BSBFLM506A Manage workplace information systems
BSBFLM507A Manage quality customer service
BSBFLM509A Promote continuous improvement
BSBFLM510A Facilitate and capitalise on change and innovation
BSBFLM511A Develop a workplace learning environment
BSBMGT505A Ensure a safe workplace


Applying and Enrolling:
This course is available for existing worker trainees. For more information contact Yvonne Carrick-Allan on (02) 6581 6219.

 

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