Title - Courses

Certificate III in Automotive Sales (Specialising in Parts Interpretation) (AUR31005)

Qualification: Certificate III (AQF)
Training Package: AUR05 Automotive Industry Retail, Service and Repair

TAFE Course No: 17400
Nominal Hours: 620

This course is for apprentices or people that have entered into a relevant training agreement. You will learn how to deal with customers and identify replacement parts and accessories. You will also learn how to operate retail equipment, sell and merchandise products and maintain stock, package goods, develop product knowledge and provide a range of services to customers.

Career Opportunities: Successful completion of this course, with relevant work experiences, would enable you to be employed in the automotive parts industry as a skilled parts interpreter.

Articulation: If you have completed the Certificate II in Automotive Sales (Replacement Parts and Accessories)( AUR21105), TAFE course no: 17399 you will be eligible for advanced standing into this course.

Entry Requirements: There are no formal educational requirements for this course. The learner must be employed or have access to a workplace in the automotive parts industry to be able to gain sufficient experience to successfully complete the unit of competencies requirements.

Modules/Units
Core:
AURC270103A Apply safe working practices
AURC270421A Establish relationships with customers
AURC270688A Work effectively with others
AURC270789A Communicate effectively in the workplace
AURC272003A Apply environmental regulations and best practice in a workplace or business
AURS241769A Sell product(s)
BSBCMN208A Deliver a service to customers
Elective:
8999A Tutorial support
AURC251677A Use numbers in the workplace
AURC362807A Build customer relations
AURC363337A Maintain business image
AURC465349A Prepare written repair quotation
AURE218676A Test, service and charge batteries
AURS238127A Identify and select automotive parts and products
AURS239508A Carry out warehouse procedures
AURS241303A Apply sales procedures
AURS241608A Carry out cash and/or credit/funds transfer transactions
AURS241803A Apply legal requirements relating to product sales
AURS242621A Promote products and services
AURS338103A Apply automotive parts interpretation process
AURT318054A Provide advice on the effects of wheel and tyre combinations
AURT365130A Inspect vehicle systems and determine preferred repair action
AURT366108A Carry out diagnostic procedures
AURV365356A Read and interpret vehicle body repair estimation/quotation
BSBADM305A Create and use databases
BSBCMN205A Use business technology
BSBCMN209A Provide information to clients
BSBCMN310A Deliver and monitor a service to customers
BSBSLS301A Develop product knowledge
TDTA1197B Package goods
WRR15A Maintain and Order Stock
WRRCA1B Operate retail equipment
WRRI1B Perform stock control procedures
WRRLP3B Maintain store safety
WRRM1B Merchandise products

Applying and enrolling: Stage 1 only.

Campuses:


Taree - Stage 1 only.
Part-time day.
Contact the Head Teacher, Brenton Kotz on (02) 6591 3600 to discuss enrolling in this course.

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