Certificate II in Communication Skills (90581NSW)

Qualification: Certificate II (AQF)
TAFE NSW Course No: 9591

This course is for people from both non-English speaking and English-speaking backgrounds who have work experience or technical training. You will learn how to develop your basic communication skills to assist you with retraining, entering or advancing in the workplace. You will learn to write simple and routine workplace documents, to interact successfully with customers and other workers, participate in work teams, access the internet and practise basic problem solving.

Articulation: When you finish this course you can apply for advanced standing in Certificate III in Communication Skills (90582NSW), TAFE course no: 9592.

Entry Requirements: Must have completed a Certificate II level course in vocational/technical/general vocational training or equivalent or have work experience that includes specific job training. Must be able to read, comprehend and discuss printed familiar information in English and write simple statements in English.

Modules
Core:		National Module/s
3689A	Basic Computing Skills
4964D	Transforming Conflict
8979V	Work Team Communication	NCS004
8979X	Writing Skills for Work	NCS002
9591A	Interpersonal Communication 1
9591C	Customer Communication
9591D	Graphical/Numerical Communication
9591P	Integrated Project 1
Elective:
1940K	Focus on Pronunciation
3650HB	Spreadsheet Operations
3650HC	Database Operations
3650HD	Business Graphics Operations
3650K	Using Commercial Computer Packages
3650U	Access the Internet
3989E	Workplace Studies 1
4927D	Integrated Language Skills
8666A	One-to-One Training	AAA238
8979W	Job Seeking Skills	NCS003
8998B	Work and Further Study Options
8999A	Tutorial Support
9424A	Exploring Career Options
9591B	Effective Oral Communication
9591E	Self-Advocacy Skills

Applying and Enrolling: This course is currently not available. For alternative courses see the General Education Faculty course list.