ICA20105 Certificate II in Information Technology
Qualification: Certificate II (AQF)
Training Package: ICA05 Information and Communication Technology
TAFE NSW Course No: 19001
This course is for people who want to acquire foundation level information and communications technology (ICT) skills and knowledge to be able to participate in various areas of the information technology industry.
You will learn about the basic setting up and use of computing equipment with a range of application software, including word processing, spreadsheets, databases and presentation packages. You will also develop the skills needed to operate successfully in the workplace.
Career Opportunities: Computer Operator, Help Desk Operator, Software Support Officer, Data Entry Operator, Word Processing Operator or Office assistant.
Articulation: When you finish this course, you may apply for advanced standing in a range of Information Technology courses at Certificate III, IV and Diploma level.
Entry Requirements: NSW School Certificate (or equivalent).
| Modules/Units | |
| Core: | |
| BSBCMN106A | Follow workplace safety procedures |
| ICAD2012A | Design organisational documents using computing packages |
| ICAU1128A | Operate a personal computer |
| ICAU2005A | Operate computer hardware |
| ICAU2006A | Operate computing packages |
| ICAU2013A | Integrate commercial computing packages |
| ICAU2231A | Use computer operating system |
| ICAW2001A | Work effectively in an IT environment |
| ICAW2002A | Communicate in the workplace |
| Elective: | |
| 19001A | Technical tutorial support |
| 8999A | Tutorial support |
| ICAD2003A | Receive and process oral and written communication |
| ICAD3218A | Create user documentation |
| ICAI2015A | Install software applications |
| ICAI3021A | Connect internal hardware components |
| ICAS2008A | Maintain inventories for equipment, software and documentation |
| ICAS2009A | Interact with clients |
| ICAS2010A | Apply problem solving techniques to routine malfunctions |
| ICAS2014A | Connect hardware peripherals |
| ICAS2016A | Record client support requirements |
| ICAS2017A | Maintain system integrity |
| ICAS2243A | Detect and protect from spam and destructive software |
| ICAS3034A | Determine and action network problem |
| ICAS3115A | Maintain equipment and software in working order |
| ICAS3121A | Administer network peripherals |
| ICAS3234A | Care for computer hardware |
| ICAT3025A | Run standard diagnostic tests |
| ICAU1129A | Operate a word processing application |
| ICAU1133A | Send & retrieve information using web browsers & email |
| ICAU2007A | Maintain equipment and consumables |
| ICAU3004A | Apply occupational health and safety procedures |
| ICAU3019A | Migrate to new technology |
| ICAW2011A | Work individually or in a team to achieve organisational goals |
Applying and enrolling:
Semester 2, 2008: Places may be available in some units. Contact the campus for details.
Campuses:
Ballina - contact Christine Harvey on (02) 6620 4781 or email
Christine.L.Harvey@tafensw.edu.au.
Coffs Harbour Education Campus - contact the campus on (02) 6659 3600.
Grafton - contact Michelle Kennedy on (02) 6641 1600.
Kempsey -
Contact Virginia Waite on (02) 6560 2900.
Kingscliff - contact the campus on (02) 6674 7200.
Lismore - contact Christine Harvey on (02) 6620 4781 or email
Christine.L.Harvey@tafensw.edu.au.
Murwillumbah - contact Julie Board on (02) 6674 7200.
Port Macquarie - contact Julie Johnson on (02) 6581 6200"
Taree - contact Sue Wills on (02) 6591 3600.
Wauchope - contact Julie Johnson on (02) 6586 9500.
Wollongbar - contact Christine Harvey on (02) 6620 4781 or email
Christine.L.Harvey@tafensw.edu.au.
Semester 1, 2009: North Coast Institute Application form by 31 October, 2008. Late applications will be accepted.
Campuses:
Ballina - Details to be advised.
Students require Year 10 or equivalent Maths and English and ICA10105 Certificate I in Information Technology or equivalent computer skills to apply for this course. Evidence must be provided with your application.
You also need to complete the Basic Skills Evaluation form and lodge with your application.
Full-time, 15 hours per week for 18 weeks, Tuesdays and Wednesdays, 9.00 am - 4.00 pm and Thursdays, 9.00 am - 12.00 pm.
An enrolment session for successful students will be held on Tuesday 27 January 2009, 4.00 pm - 6.00 pm, Room AG.02.
Basic Skills Self Evaluation Form for IT courses at Ballina, Casino, Lismore and Wollongbar Campuses (PDF, 138KB)
Coffs Harbour Education Campus - Full-time, approx 20 hours per week for 18 weeks, Monday to Thursday, 9.00 am to 3.30 pm
or
Online study.
Also available for Trainees.
For more information contact the campus on (02) 6659 3600.
Information sheet, Coffs Harbour Education Campus, Semester 1 2009 (PDF 105KB)
Information sheet - Online courses, Coffs Harbour Education Campus, Semester 1 2009 (PDF 101KB)
Grafton - Part-time day, 2 days (12 hours) per week for 18 weeks.
For more information contact Michelle Kennedy on (02) 6641 1600.
Information sheet, Grafton Campus, Semester 1 2009 (PDF 205KB)
Great Lakes - Full-time, 2.5 days per week for 18 weeks
or
flexible delivery.
Contact Ken Morrison on (02) 6555 0600 for more information.
Kempsey - Full-time for 1 year, Mondays - Wednesdays, 9.00 am - 3.30 pm
or
Online delivery
or
Part-time evening plus online delivery for 1 year, with Tuesday evenings on-campus, 5.00 pm - 9.00 pm.
Times and days may change subject to final timetabling and room availability.
Course related charge: $35 per semester.
For more information contact Virginia Waite on (02) 6560 2900.
Kingscliff - Full-time day, 18 hours per week for 18 weeks, Mondays 9.00 am - 4.00 pm, Tuesdays, 10.00 am - 4.30 pm and Wednesdays, 2.00 pm - 5.00 pm.
or
Online study, full-time or part-time, with hours depending on units completed.
Information sheet, Kingscliff Campus, Semester 1 2009 (PDF 163KB)
Lismore - Full-time, 2.5 days per week for 18 weeks. Students require Year 10 or equivalent Maths and English and ICA10105 Certificate I in Information Technology or equivalent computer skills to apply for this course. Evidence must be provided with your application. You also need to complete the Basic Skills Evaluation form and lodge with your application.
An enrolment session for successful applicants will be held Thursday 29th January 2009, 4.00 pm to 6.00 pm , Rom D1.03. For more information contact Christine Harvey on (02) 6620 4781 or email Christine.L.Harvey@tafensw.edu.au.
Basic Skills Self Evaluation Form for IT courses at Ballina, Casino, Lismore and Wollongbar Campuses (PDF, 138KB)
Maclean -
Part-time day over 18 weeks, 3 days per week.
For more information contact Garry Glover on (02) 6603 5000.
Information sheet, Maclean Campus, Semester 1 2009 (PDF 205KB)
Murwillumbah -
Full-time day, 20 hours (3 days) per week for 18 weeks
or
Online study, part-time or full-time with hours varying depending on units completed.
For more information c ontact Julie Board on (02) 6674 7200.
Information sheet, Murwillumbah Campus, Semester 1 2009 (PDF 163KB)
Port Macquarie - Full-time 3 days per week, Wednesday, Thursday, Friday 9 am to 3.30 pm for 18 weeks.
Information & enrolment session: Tuesday 3 February 2009 from 1 pm to 6 pm Room GG18/19.
or
Online.
or
Online study over 12-18 months.
Contact Julie Johnson on (02) 6581 6200 for more details.
Taree - Full-time, 2.5 days per week plus some flexible study over 18 weeks.
Contact Chrishna Dixon on (02) 6591 3600 for more information.
Wauchope - Full-time day, Tuesdays, Wednesdays and Thursdays, 9.00 am - 3.30 pm for 18 weeks
or
Part-time evening, 4 hours per week, 5.00 pm - 9.00 pm plus online for 36 weeks
or
Fully online for up to 36 weeks.
Contact Julie Johnson on (02) 6586 9500 for more information.
Wollongbar - Full-time day, 2.5 days per week for 18 weeks.You need to have completed ICA1010 Certificate I in Information Technology or equivalent and have Year 10 maths and English to apply for this course.
You also need to complete the Basic Skills Evaluation form and lodge with your application.
An enrolment session for successful applicants will be held Wednesday, 28th January 2009, 4.00 pm to 6.00 pm, Room B1.09. For more information contact Christine Harvey on (02) 6620 4781 or email Christine.L.Harvey@tafensw.edu.au.
Basic Skills Self Evaluation Form for IT courses at Ballina, Casino, Lismore and Wollongbar Campuses (PDF, 138KB)
