ICA30105 Certificate III in Information Technology (Network Administration)
Qualification: Certificate III (AQF)
Training Package: ICA05 Information and Communication Technology
TAFE Course No: 19003
Nominal Hours: 650
This course provides basic skills in the administration and maintenance of a computer local area network. You will acquire skills in the basic use of a range of technologies and with these competencies could provide basic diagnostic support to people using computers in an organisation. This stream provides a natural progression into the ICA40405 Certificate IV in Information Technology (Networking).
Career Opportunities: Call centre support officer, client support officer, computer operator, customer service representative, help desk officer/technician, ICT operations support, ICT user support, maintenance technician, PC support, PC support specialist, sales support technician, technical support.
Articulation: This course provides a pathway to achievement of competencies required to receive the ICA30105 Certificate III in Information Technology - Network Administration Stream as defined in the nationally endorsed Information and Communications Technology Training Package ICA05. There are several vendor courses that may be integrated into this qualification. When you finish this course, you may be eligible for advanced standing in several Information Technology Certificate III, IV and Diploma level courses including courses in the areas of Networking or Websites. This course is a natural feed into the ICA40405 Certificate IV in Information Technology (Networking).
Entry Requirements: NSW School Certificate (or equivalent).
| Modules/Units | |
| Core: | |
| BSBCMN106A | Follow workplace safety procedures |
| ICAD2012A | Design organisational documents using computing packages |
| ICAD3218A | Create user documentation |
| ICAI3020A | Install and optimise operating system software |
| ICAI3101A | Install and manage network protocols |
| ICAS3024A | Provide basic system administration |
| ICAS3031A | Provide advice to clients |
| ICAS3032A | Provide network systems administration |
| ICAS3034A | Determine and action network problem |
| ICAS3120A | Configure and administer a network operating system |
| ICAS3121A | Administer network peripherals |
| ICAS3234A | Care for computer hardware |
| ICAT3025A | Run standard diagnostic tests |
| ICAU1128A | Operate a personal computer |
| ICAU2005A | Operate computer hardware |
| ICAU2006A | Operate computing packages |
| ICAU2013A | Integrate commercial computing packages |
| ICAU2231A | Use computer operating system |
| ICAU3004A | Apply occupational health and safety procedures |
| ICAW2001A | Work effectively in an IT environment |
| ICAW2002A | Communicate in the workplace |
| Elective: | |
| 19003A | Technical tutorial support |
| 8999A | Tutorial support |
| BSBCMN304A | Contribute to personal skill development and learning |
| ICAA4041A | Determine and confirm client business expectations and needs |
| ICAB4225A | Automate processes |
| ICAD2003A | Receive and process oral and written communication |
| ICAD4043A | Develop and present a feasibility report |
| ICAD4217A | Create technical documentation |
| ICAI2015A | Install software applications |
| ICAI3021A | Connect internal hardware components |
| ICAI3110A | Implement system software changes |
| ICAI4029A | Install network hardware to a network |
| ICAI4030A | Install software to networked computers |
| ICAI4097A | Install and configure a network |
| ICAS2008A | Maintain inventories for equipment, software and documentation |
| ICAS2009A | Interact with clients |
| ICAS2010A | Apply problem solving techniques to routine malfunctions |
| ICAS2014A | Connect hardware peripherals |
| ICAS2016A | Record client support requirements |
| ICAS2017A | Maintain system integrity |
| ICAS2243A | Detect and protect from spam and destructive software |
| ICAS3115A | Maintain equipment and software in working order |
| ICAS4108A | Complete database backup and recovery |
| ICAS4127A | Support system software |
| ICAS4134A | Provide first level remote helpdesk support |
| ICAU1130A | Operate a spreadsheet application |
| ICAU1131A | Operate database application |
| ICAU1132A | Operate a presentation package |
| ICAU1204A | Locate and use relevant online information |
| ICAU1204A | Locate and use relevant online information |
| ICAU2007A | Maintain equipment and consumables |
| ICAU3019A | Migrate to new technology |
| ICAU3028A | Customise packaged software applications for clients |
| ICAU3126A | Use advanced features of computer applications |
| ICTCC330A | Manage customer relationships |
Applying and enrolling:
Semester 2 2008: Places may still be available in some units. Contact the campus for details.
Campuses:
Coffs Harbour Education Campus -
contact Linda Alfred on (02) 6659 3600.
Kempsey -
contact Virginia Waite on (02) 6560 2900.
Port Macquarie - contact Steve Cutmore on (02) 6581 6200.
Taree - contact Terry Wade on (02) 6591 3600.
Applying and enrolling:
Semester 1 2009: North Coast Application Form by 31 October 2008. Late applications will be accepted
Campuses:
Coffs Harbour Education Campus - Full-time day, approx 20 hours per week for 18 weeks, Mondays to Thursdays, 9.00 am to 3.30 pm
or
Flexible Delivery over 18 weeks.
Also available for trainees.
For more information contact the campus on (02) 6659 3600.
Information sheet - Online courses, Coffs Harbour Education Campus, Semester 1 2009 (PDF 101KB)
Kempsey - Full-time for 1 year, Wednesdays - Fridays, 9.00 am - 3.30 pm.
Times and days may change subject to final timetabling and room availability.
Course related charge: $35 per semester.
For more information contact Virginia Waite on (02) 6560 2900.
Port Macquarie - You need to have completed ICA20105 Certificate II in Information Technology to enrol in this course.
Full-time 3 days per week over 18 weeks Monday, Tuesday and Thursday 9 am to 4 pm.
OR
Part-time 3 days per week over 36 weeks Wednesday, Thursday and Friday 9 am to 4 pm.
Contact Steve Cutmore on (02) 6581 6200 for more information.
Taree - You need to have completed ICA20105 Certificate II in Information Technology to enrol in this course. Full-time 2.5 days per week plus some flexible study over 18 weeks.
Also available for trainees, 1 day per week or flexible delivery for 2 years.
Contact Sue Wills on (02) 6591 3665 for more information.
Wauchope - Full-time day, Tuesdays, Wednesdays, Thursdays, 20 hours per week for 36 weeks, 9.00 am - 4.00 pm.
For more information contact Julie Johnson on (02) 6586 9500.
