WRP20102 Certificate II in Community Pharmacy
Qualification: Certificate II (AQF)
Training Package: WRP02 Community Pharmacy
TAFE NSW Course No: 3395
This course combines learning in the classroom with learning in the workplace. You will learn about controlling stock and loss prevention, merchandising, selling products and services, customer service, product knowledge to a range of pharmacy products and services, point of sale systems, communication and team work.
Career Opportunities: Trainee supervisor in sales, customer service and administration roles in various types of retail stores.
Articulation: When you finish this course you may be eligible to do a number of TAFE NSW courses, such as WRP30102 Certificate III in Community Pharmacy, TAFE course no: 3396, WRP30202 Certificate III in Retail Operations, WRP40102 Certificate IV in Community Pharmacy, TAFE course no: 3397, WRR40102 Certificate IV in Retail Management, TAFE course no: 9941 and WRR50102 Diploma of Retail Management, TAFE course no: 9942.
Entry Requirements: NSW School Certificate (or equivalent, from another educational authority)
| Competency Units | |
| THCGQA01A | Apply quality standards and procedures |
| WRPCS101A | Meet and greet pharmacy customers |
| WRPCS102A | Work effectively within the pharmacy industry |
| WRPDIS101A | Accept prescriptions for dispensing |
| WRPDIS202A | Delivery of medication |
| WRPPK201A | Apply product knowledge for analgesic and anti-inflammatory needs |
| WRPPK202A | Apply product knowledge for baby and infant care needs |
| WRPPK203A | Apply product knowledge for cough and cold needs |
| WRPPK204A | Apply product knowledge for diet and nutrition needs |
| WRPPK205A | Apply product knowledge for eye, ear and oral care needs |
| WRPPK206A | Apply product knowledge for gastro-intestinal needs |
| WRPPK207A | Apply product knowledge for home health care needs |
| WRPPK208A | Apply product knowledge for injury and wound care needs |
| WRPPK209A | Apply product knowledge for personal grooming needs |
| WRPPK210A | Apply product knowledge for allergy conditions |
| WRPPK211A | Apply product knowledge for skin and fungal conditions |
| WRPPK212A | Apply product knowledge on veterinary and pet care needs |
| WRPPK213A | Apply product knowledge for vitamin and mineral requirements |
| WRPPK214A | Apply product knowledge for women's and men's health needs |
| WRPPK215A | Apply product knowledge for photographic needs |
| WRRCA1B | Operate retail equipment |
| WRRCS2B | Apply point of sale handling procedures |
| WRRCS3B | Interact with customers |
| WRRF1B | Balance register/terminal |
| WRRI1B | Perform stock control procedures |
| WRRLP1B | Apply safe working practices |
| WRRLP2B | Minimise theft |
| WRRM1B | Merchandise products |
| WRRM2B | Perform routine housekeeping duties |
| WRRS1B | Sell products and services |
Applying and Enrolling: Contact the Head Teacher to discuss enrolling in this course.
Campuses:
Coffs Harbour - Flexible on-and-off-the-job training for trainees.
Contact the Head Teacher, Trish Field on (02) 6648 2400 to discuss enrolling in this course.
This course is also available as a commercial option for non-trainees.
Kempsey - Full-time day. Retail modules. Pharmacy modules available for an additional cost.
For further information contact Anne Blyth on (02) 6560 2900.
Kingscliff - For trainees. Part-time day.
Full course available for commercial fee.
Contact the Head Teacher, Kay Busse on (02) 6674 7200 to discuss enrolling in this course.
Lismore - For trainees.
Contact the Head Teacher, Kay Busse on (02) 6623 0200 to discuss enrolling in this course.
Port Macquarie -
Full-time, Mondays - Tuesdays, 9.00 am - 4.00 pm
or
Part-time evening, Mondays, 7.00 pm - 8.30 pm.
Retail modules. Pharmacy modules available for an additional cost.
For more information contact Judy Witchard on (02) 6581 6200.
Taree - For trainees. Part-time day.
Contact the Head Teacher Ann Edmonds on (02) 6591 3600 to discuss enrolling in this course.
