Title - Courses

THT30302 Certificate III in Tourism (International Retail Travel Sales)

Qualification: Certificate III (AQF)
Training Package: THT02 Tourism
TAFE NSW Course No: 7018

This course is for people who want to be employed as a retail travel consultant working in a range of tourism industry enterprises. You will develop practical retail travel skills and the associated knowledge to enable you to carry out the duties of a travel consultant. You will be able to seek employment in a variety of organisations such as retail travel agencies, airlines, coach hire, car hire, rail and shipping companies.

Career Opportunities: Retail travel consultant.

Articulation: When you finish this course you may be eligible to do other tourism or hospitality courses, some of which would allow credit transfer.

Entry Requirements: NSW School Certificate (or equivalent from another educational authority).

Competency Units
BSBCMN205A Use business technology
BSBCMN213A Produce simple word-processed documents
ICPMM63BA Access the Internet
MEM16.2AB Participate in formal interviews and negotiations
THHCOR01B Work with colleagues and customers
THHCOR02B Work in a socially diverse environment
THHCOR03B Follow health, safety and security procedures
THHGCS03B Deal with conflict situations
THHGFA01B Process financial transactions
THHGGA01B Communicate on the telephone
THHGGA02B Perform office procedures
THTPPD03B Source and package tourism products and services
THTSOP02B Source and provide destination information and advice
THTSOP03B Access and interpret product information
THTSOP04B Sell tourism products and services
THTSOP05B Prepare quotations
THTSOP07B Book and co-ordinate supplier services
THTSOP08B Operate a computerised reservations system
THTSOP09B Process non-air documentation
THTSOP13B Apply advanced airfare rules and procedures
THTSOP14B Administer billing and settlement plan
THTSOP18A Process air documentation
THTSOP19A Construct domestic airfares
THTSOP20A Construct normal international airfares
THTSOP21A Construct promotional international airfares
THTTCO01B Develop and update tourism industry knowledge

Applying and Enrolling:

Semester 2 2008: Places may still be available in some units. Contact the campus for details.

Campuses:

Kingscliff - contact the campus on (02) 6674 7200.
Port Macquarie - Contact Amanda Simm on (02) 6581 6200.
Wollongbar - Contact the Tourism and Hospitality section on (02) 6620 4700.

Semester 1 2009: North Coast Institute application form by 31 October 2008. Late applications will be accepted.

Campuses:

Coffs Harbour Education Campus - Full-time, 4 days (approx 21 hours) per week over 18 weeks.
Contact John Woodcock on (02) 6659 3000.

Kingscliff - Full-time day, 24 hours per week for 18 weeks.
For more information contact the campus on (02) 6674 7200.

Port Macquarie - Details to be advised.
For more information c ontact Amanda Simm on (02) 6581 6200 for details.

Wollongbar - Full-time, 4 days per week for 18 weeks, Tuesdays - Fridays, 9.00 am - 5.00 pm.
Part-time study also available .
Contact the Tourism and Hospitality section on (02) 6620 4700 for more information.

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