THH21802 Certificate II in Hospitality (Operations)
Qualification: Certificate II (AQF)
Training Package: THH02 Hospitality
TAFE NSW Course No: 9542
This course is for people employed as trainees in the hospitality industry or who want to work at the operative level in a range of hospitality establishments including fast food outlets, coffee shops, take-away facilities, restaurants, function centres, hotels, clubs and casinos.
You will learn about the hospitality industry and will develop your customer service and communication skills, along with a wide range of skills relevant to the functional area and vocational outcome selected.
You will also learn how to present yourself for work in this industry. You will need to have access to an appropriate workplace or simulated workplace environment during the course. Your campus will help you with this.
Career Opportunities: Kitchen assistant, food and beverage attendant, bar attendant, waiter, cook's assistant, room attendant, front office attendant, bar/bottle shop attendant, porter or gaming attendant.
Articulation: When you finish the course you may be eligible to do THH42602 Certificate IV in Hospitality (Supervision), TAFE NSW course no: 9544, THH31502 Certificate III in Hospitality (Commercial Cookery, TAFE NSW Course no: 2674 or THH42502 Certificate IV in Hospitality (Catering Operations), TAFE NSW course no 2677.
Entry Requirements: NSW School Certificate (or equivalent, from another educational authority). LEARNERS SELECTING MODULES THAT INVOLVE HANDLING ALCOHOL MUST BE 18 YEARS OR OLDER TO COMPLY WITH THE NSW LIQUOR ACT.
| Competency Units | |
| BSBCMN205A | Use business technology |
| BSBCMN213A | Produce simple word-processed documents |
| FDFCDSEWA | Evaluate wines (standard) |
| PRMCL17A | Maintain wet area in an odour free, soil and hazard free condition |
| PRMCL19A | Remove waste to maintain a tidy environment/area |
| PRMCL33A | Plan for safe and efficient cleaning activities |
| PRMCL35A | Maintain a cleaning storage area |
| THHADCC05B | Handle and serve cheese |
| THHADFB03B | Prepare and serve cocktails |
| THHADFB06B | Provide gueridon service |
| THHADFB07B | Provide silver service |
| THHADG03B | Provide responsible gambling services |
| THHASC01A | Use basic Asian methods of cookery |
| THHBCAT01B | Prepare foods according to dietary and cultural needs |
| THHBCAT02B | Package prepared foodstuffs |
| THHBCAT03B | Transport and store food in a safe and hygienic manner |
| THHBCAT04B | Operate a fast food outlet |
| THHBCC00B | Prepare sandwiches |
| THHBCC01B | Use basic methods of cookery |
| THHBCC02B | Prepare appetisers and salads |
| THHBCC03B | Prepare stocks, sauces and soups |
| THHBCC04B | Prepare vegetables, eggs and farinaceous dishes |
| THHBCC09B | Prepare pastry, cakes and yeast goods |
| THHBCC11B | Implement food safety procedures |
| THHBFB00B | Clean and tidy bar areas |
| THHBFB01B | Operate a bar |
| THHBFB02B | Provide a link between kitchen and service areas |
| THHBFB03B | Provide food and beverage service |
| THHBFB04B | Provide table service of alcoholic beverages |
| THHBFB05B | Operate cellar systems |
| THHBFB06B | Complete retail liquor sales |
| THHBFB08B | Provide room service |
| THHBFB09B | Provide responsible service of alcohol |
| THHBFB10B | Prepare and serve non-alcoholic beverages |
| THHBFB11B | Develop and update food and beverage knowledge |
| THHBFB12B | Prepare and serve espresso coffee |
| THHBFO02B | Provide accommodation reception services |
| THHBFO08B | Conduct night audit |
| THHBFO09B | Provide club reception services |
| THHBFO10B | Provide porter services |
| THHBG01B | Attend gaming machines |
| THHBH01B | Provide housekeeping services to guests |
| THHBH03B | Prepare rooms for guests |
| THHBH05B | Launder linen and guest clothes |
| THHBH06B | Provide valet service |
| THHBKA01B | Organise and prepare food |
| THHBKA02B | Present food |
| THHBKA03B | Receive and store kitchen supplies |
| THHBKA04B | Clean and maintain kitchen premises |
| THHBTHS16B | Provide lost and found facility |
| THHCCH01A | Prepare, cook and serve food |
Applying and Enrolling: You need to be 18 years of age to complete the food and beverage units.
Semester 2, 2008: Places may still be available. Contact the campus for details.
Campuses:
Port Macquarie - contact Amanda Simm on (02) 6581 6200.
Macksville - Adventures in Paradise - contact Jacquie Hambly (02) 66593138
Applying and Enrolling: You need to be 18 years of age to complete the food and beverage units.
Semester 1 2009: North Coast Institute application form by 31 October 2008. Late applications will be accepted.
Campuses:
Coffs Harbour Education Campus - Coffee Shop and Bar Service course.
Approx 4 days per week for 9 weeks.
For more information
contact (02) 6659 3000.
