THH33002 Certificate III in Hospitality (Operations)
Qualification: Certificate III (AQF)
Training Package: THH02 Hospitality
TAFE NSW Course No: 9543
This course is for people employed as trainees in the hospitality industry or people who want to work as an operative or team leader in a range of hospitality establishments, including fast food outlets, coffee shops, take-away facilities, restaurants, function centres, hotels, clubs and casinos.
You will learn about the hospitality industry and will develop your customer service and communication skills, along with a wide range of skills relevant to the functional area and vocational outcome selected. You will also learn how to present yourself for work in this industry. You will need to have access to an appropriate workplace or simulated workplace environment during the course. Your campus will help you with this.
Career Opportunities: Team leader in a range of hospitality areas including food and beverage, bar, rooms division, kitchen and front office.
Articulation: When you finish this course you can get advanced standing in THH42602 Hospitality (Supervision) Certificate IV, TAFE NSW course no: 9544 and THH51202 Diploma in Hospitality Management, TAFE NSW course no: 9545.
Entry Requirements: NSW School Certificate (or equivalent, from another educational authority). LEARNERS SELECTING MODULES THAT INVOLVE HANDLING ALCOHOL MUST BE 18 YEARS OR OLDER TO COMPLY WITH THE NSW LIQUOR ACT.
| Competency Units | |
| BSBCMN105A | Use business equipment |
| BSBCMN205A | Use business technology |
| BSBCMN212A | Handle mail |
| BSBCMN213A | Produce simple word-processed documents |
| BSBMED202A | Follow OHS policies and procedures in a medical office |
| FDFCDSCPTA | Conduct a product tasting (standard) |
| FDFCDSEWA | Evaluate wines (standard) |
| FDFCDSEWAA | Evaluate wines (advanced) |
| FDFCDSEWB | Evaluate wines (standard) |
| FDFCDSSPSA | Sell cellar door products and services |
| FDFCDSSPTA | Conduct a product tasting (specialised) |
| FDFCDSWTIA | Promote wine tourism information |
| HLTFS1A | Distribute meals and refreshment to clients |
| ICAITU133A | Send and retrieve information over the Internet using browsers and email |
| ICPMM63BA | Access the Internet |
| PRMCL01A | Maintain hard floor surfaces |
| PRMCL04A | Maintain soft floor |
| PRMCL17A | Maintain wet area in an odour free, soil and hazard free condition |
| PRMCL19A | Remove waste to maintain a tidy environment/area |
| PRMCL33A | Plan for safe and efficient cleaning activities |
| PRMCL35A | Maintain a cleaning storage area |
| THHADCAT02B | Develop menus to meet special dietary and cultural needs |
| THHADFB01B | Provide specialist advice on food |
| THHADFB02B | Provide specialist advice on wine |
| THHADFB03B | Prepare and serve cocktails |
| THHADFB06B | Provide gueridon service |
| THHADFB07B | Provide silver service |
| THHADFB08A | Manage wine for a wine outlet |
| THHADG03B | Provide responsible gambling services |
| THHASC01A | Use basic Asian methods of cookery |
| THHASC02A | Produce appetisers and snacks for Asian cuisines |
| THHASC03A | Prepare stocks and soups for Asian cuisines |
| THHASC06A | Prepare rice and noodles for Asian cuisines |
| THHBCAT01B | Prepare foods according to dietary and cultural needs |
| THHBCAT02B | Package prepared foodstuffs |
| THHBCAT03B | Transport and store food in a safe and hygienic manner |
| THHBCAT04B | Operate a fast food outlet |
| THHBCAT05B | Apply cook-chill production processes |
| THHBCAT07A | Apply cook-freeze production processes |
| THHBCC00B | Prepare sandwiches |
| THHBCC01B | Use basic methods of cookery |
| THHBCC02B | Prepare appetisers and salads |
| THHBCC03B | Prepare stocks, sauces and soups |
| THHBCC04B | Prepare vegetables, eggs and farinaceous dishes |
| THHBCC08B | Prepare hot and cold desserts |
| THHBCC09B | Prepare pastry, cakes and yeast goods |
| THHBCC11B | Implement food safety procedures |
| THHBFB00B | Clean and tidy bar areas |
| THHBFB01B | Operate a bar |
| THHBFB02B | Provide a link between kitchen and service areas |
| THHBFB03B | Provide food and beverage service |
Applying and Enrolling:
YOU MUST BE 18 YEARS OF AGE TO COMPLETE THE FOOD AND BEVERAGE MODULES.
Semester 2 2008:
Applying and enrolling: Places may be available in some course. Contact the campus for details.
Campuses:
Coffs Harbour Education Campus - contact Jacqui Hambly on (02) 6659 3000. Great Lakes -
Contact campus for more details on (02) 6555 0600.
Grafton - contact the campus on (02) 6641 1700.
Kingscliff - contact the campus on (02) 6674 7200.
Maclean - contact Sarah Brophy on (02) 6603 5016 or Vicki Toscan on (02) 6641 1700.
Port Macquarie - contact Amanda Simm on (02) 6581 6200.
Wollongbar - contact the campus on (02) 6620 4700.
Semester 1 2009: North Coast Institute application form by 31 October 2008. Late applications may be accepted.
Campuses:
Coffs Harbour Education Campus - Food and Beverage units.
Full-time day/evening, 3 days (approx 20 hours) per week for 18 weeks.
For more information contact Jacqui Hambly on (02) 6659 3000.
Grafton - Full-time, 3 days per week for 18 weeks, Mondays - Wednesdays, 9.00 am - 3.30 pm. Some Tuesday nights as well for functions. Part-time study also available.
For more information contact the campus on (02) 6641 1700.
Great Lakes - Flexible delivery.
Also available for trainees.
Contact campus for more details on (02) 6555 0600.
Kingscliff - Front of House Skills - Full-time, 20 hours per week for 18 weeks (5 days per week). Includes full training in Fidelio Reception and Reservations software.
For more information contact the campus on (02) 6674 7200.
Maclean - Full-time day, Tuesdays, Wednesdays and Thursdays, 9.00 am - 3.30 pm plus 50 hours work placement.
For more information contact Sarah Brophy on (02) 6603 5016 or Vicki Toscan on (02) 6641 1700.
Port Macquarie - Food and Beverage units.
Full-time, Monday-Wednesday for 18 weeks. Times to be advised at enrolment.
For more information contact Amanda Simm on (02) 6581 6200.
Wollongbar - Full-time, 4 days per week, including 1 night per week, for 18 weeks, Mondays - Wednesdays, 9.00 am - 5.00 pm and Thursdays, 2.00 pm - 9.30 pm plus 1 day per week work placement in industry.
Part-time day study also available.
For more information contact the campus on (02) 6620 4700.
