WRR30102 Certificate III in Retail Supervision
Qualification: Certificate III (AQF)
Training Package: WRR02 Retail
TAFE NSW Course No: 9939
This course is for people who want to learn how to coordinate a work team; maintain store security; coordinate housekeeping and implement staff training. You will also have a choice of elective modules arranged into several streams which include administration, employee relations and products and services streams.
This course combines learning in the classroom with learning in the workplace.
Career Opportunities: Retail team leader, merchandise controller, logistics supervisor, buyer and sales supervisor.
Articulation: When you finish this course you can apply to do the WRR40102 Certificate IV in Retail Management, TAFE NSW course no: 9941 or the WRR50102 Diploma of Retail Management, TAFE NSW course no: 9942.
Entry Requirements: NSW School Certificate (or equivalent, from another educational authority); equivalence would be met by a student demonstrating communication skills that include:
* Reading and writing - a learner should be able to read, comprehend and write a range of texts within a variety of contexts.
* Oral Communication - a learner should be able to use and respond to spoken language including some unfamiliar material within a variety of contexts.
* Numeracy and mathematics - a learner should be able to recognise and use some of the conventions and symbolism of formal mathematics including measurement, graphs and simple statistics, use of maps and directions and an introductory understanding of the use of formulae and problem solving strategies.
|
Competency Units |
|
| BSBCMN205A | Use business technology |
| BSBCMN218A | Apply basic first aid |
| BSZ401A | Plan assessment |
| BSZ402A | Conduct assessment |
| BSZ403A | Review assessment |
| BSZ404A | Train small groups |
| WRRCA1B | Operate retail equipment |
| WRRCA4B | Coordinate retail office |
| WRRCA5B | Operate retail information technology systems |
| WRRCS1B | Communicate in the workplace |
| WRRCS2B | Apply point of sale handling procedures |
| WRRCS3B | Interact with customers |
| WRRCS4B | Coordinate interaction with customers |
| WRRER1B | Work effectively in a retail environment |
| WRRER2B | Coordinate work teams |
| WRRER3B | Maintain employee relations |
| WRRF1B | Balance register/terminal |
| WRRF3B | Produce financial reports |
| WRRFS4B | Recommend liquor products |
| WRRI1B | Perform stock control procedures |
| WRRI5A | Maintain and order stock |
| WRRLP1B | Apply safe working practices |
| WRRLP2B | Minimise theft |
| WRRLP3B | Maintain store safety |
| WRRLP4B | Maintain store security |
| WRRLP7C | Monitor food safety plan/program |
| WRRM2B | Perform routine housekeeping duties |
| WRRM3B | Co-ordinate merchandise presentation |
| WRRO7A | Profile a retail market |
| WRRO8A | Develop innovative ideas at work |
| WRRS1B | Sell products and services |
| WRRS3B | Coordinate sales performance |
| WRRSS10B | Recommend sporting products and services |
| WRRSS11B | Recommend toy products |
| WRRSS12B | Recommend and sell books and advise on reader services |
| WRRSS13B | Recommend newsagency products and services |
| WRRSS14B | Hire and sell video products and services |
| WRRSS15B | Recommend hair/beauty/cosmetic products |
| WRRSS16B | Recommend health and nutritional products and services |
| WRRSS17B | Recommend toddler/baby products |
| WRRSS18B | Recommend soft furnishings/manchester/ haberdashery products and services |
| WRRSS19B | Recommend music/audio products and services |
| WRRSS1B | Recommend and fit clothing and accessories |
| WRRSS2B | Recommend and fit footwear products and services |
| WRRSS3B | Recommend jewellery products and services |
| WRRSS4B | Recommend electrical products and services |
| WRRSS5B | Recommend furniture products |
| WRRSS6B | Recommend floor covering products and services |
| WRRSS7B | Recommend hardware products and services |
| WRRSS8B | Recommend cameras, photographic equipment and services |
| WRRSS9B | Recommend computer products and services |
Applying and Enrolling:
Semester 1, 2008: Places may be available in some units. Contact the campus for details.
Campuses:
Coffs Harbour - contact Trish Field (02) 6648 2450.
Great Lakes - contact Ann Edmonds on (02) 6591 3694.
Kingscliff - contact Freya Carney on (02) 6674 7200 or Kay Busse on (02) 6623 0212.
Port Macquarie - Trainees only. Contact Judy Witchard or Donna de Maria on (02) 6581 6226 for details.
Taree - contat Ann Edmonds on (02) 6591 3694.
