WRR40102 Certificate IV in Retail Management

Qualification: Certificate IV (AQF)
Training Package: WRR02 Retail
TAFE NSW Course No: 9941

The course is for managers who want to learn how to develop strategies to allocate resources, manage the work performance of staff, co-ordinate the work of teams, and obtain information from a variety of sources. You choose from electives which include merchandising, managing financial resources, managing human resources, controlling store security/loss and managing inventory, and managing store facilities. This course should combine learning in the classroom with learning in the workplace.

Career Opportunities: Retail manager, operations manager, merchandise manager, retail buyer and sales manager.

Articulation: When you finish this course you can apply to do the Diploma of Retail Management (WRR50102).

Entry Requirements: Satisfactory completion of Year 12 with a minimum of 10 HSC units (or equivalent statement from another educational authority); or competencies equivalent to the WRR30102 Certificate III in Retail Supervision or WRR30202 Certificate III in Retail Operations.

Competency Units
BSBCMN218A	Apply basic first aid
BSBCMN405A	Analyse and present research information
BSBCMN407A	Coordinate business resources
BSBFLM405A	Implement operational plan
BSBFLM406A	Implement workplace information system
BSBFLM409A	Implement continuous improvement
BSBMKG402A	Analyse consumer behaviour for specific markets
BSBMKG403A	Analyse market data
BSBMKG404A	Forecast market and business needs
BSBSBM401A	Establish business and legal requirements
BSBSBM404A	Undertake business planning
BSZ401A	Plan assessment
BSZ402A	Conduct assessment
BSZ403A	Review assessment
BSZ404A	Train small groups
BSZ405A	Plan and promote a training program
BSZ406A	Plan a series of training sessions
BSZ407A	Deliver training sessions
BSZ408A	Review training
WRRCA4B	Coordinate retail office
WRRCS4B	Coordinate interaction with customers
WRRER2B	Coordinate work teams
WRRER3B	Maintain employee relations
WRRF3B	Produce financial reports
WRRF4B	Prepare payroll
WRRI4B	Buy merchandise
WRRI5A	Maintain and order stock
WRRLP3B	Maintain store safety
WRRLP4B	Maintain store security
WRRLP5B	Apply store security systems and procedures
WRRM5A	Monitor in-store visual merchandising display
WRRM6A	Create a display for a small business
WRRO10A	Create an innovative work environment
WRRO11A	Set up systems that support innovation
WRRO1B	Manage merchandise and store presentation
WRRO2B	Manage sales and service delivery
WRRO3B	Provide a safe working environment
WRRO4B	Control store loss/security
WRRO5B	Control inventory
WRRO6B	Manage store facilities
WRRO7A	Profile a retail market
WRRO9A	Lead a team to foster innovation
WRRPL1B	Manage financial resources
WRRPM1B	Administer human resources policy
WRRPM2B	Recruit and select personnel
WRRPM3B	Lead and manage people
WRRS4B	Build relationships with customers

Applying and Enrolling:

Semester 2, 2008: Places may be available in some units. Contact the campus for details.

Campuses:

Ballina - contact the campus on (02) 6681 8900.
Coffs Harbour - contact Trish Field on (02) 6648 2400.
Lismore - contact the campus on (020 6623 0200.
Port Macquarie - Contact Judy Witchard or Donna de Maria on (02) 6581 6200.
Taree - Contact Ann Edmonds on (02) 6591 3600.

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This course has been replaced by SIR40207 Certificate IV in Retail Management, TAFE NSW course no: 17486.