Student e-Services (SeS)
What is SeS?
Student e-Services (SeS) delivers an internet service for TAFE students to view and confirm their TAFE NSW enrolment details. Through SeS you are able to:
- view your personal details, enrolment details and subject/module results;
- view your employer details;
- change your contact details;
- request a transcript of results;
- view notifications and calendar information such as scheduled TAFE NSW Final Examinations.
How do I access SeS?
To register go to "e-Services" on the TAFE NSW website. Then select the option "Register now for new users" and follow the instructions. You will be required to enter the "On Line Access Code" which is printed under the Enrolling Officer's signature on the student copy of your TAFE enrolment form. This number in combination with the Library barcode number from your TAFEcard, will allow you to complete your initial registration and gain access to your personal student account in TAFE NSW Student e-Services.
Access to SeS will occur following the data entry of student personal details on the TAFE NSW corporate records system. TAFE NSW will endeavour to create your SeS account as soon as possible after your enrolment.
Students who have already accessed and used SeS may continue to do so, using their existing SeS Username and Password.
Frequently asked questions
Q. How do I get access to SeS?
A. You can now self register into SeS as listed above. If you do not have one or both of the required documents contact the Administration office at the campus where you are enrolled.
Q. I've lost my password. What do I do?
A. When you first register to SeS you are prompted to set up a secret question and answer. If you then forget your password you are able to log on using your secret question. Alternatively obtain a "Request for Username and Password or Reset of Password" form available from the Administration Office at your local campus.
Q. How do I use SeS?
A. There is a comprehensive online help for students in SeS. This can be accessed by clicking here.
Q. How do I modify my family name/date of birth?
A. If you are sure that your name was spelt correctly on the enrolment form you should contact the Administration office at the campus where you are enrolled and ask to have the spelling corrected on the student record system.
For other changes you will need to complete an Enrolment Adjustment - Personal and Subject details form, available from your local campus, and show proof of the correct/new family name or date of birth.
Q. Who do I contact if my enrolment details are incorrect?
A. You should contact the Administration office at the campus where you are enrolled. If they are unable to amend your enrolment you will be directed to the Head Teacher for your course.
Q. My results appear to be incorrect.
Contact the Administration office at the campus where you are enrolled and they can check any discrepancies.
Q. How do I change my employer's details?
A. You need to obtain an Employer Adjustment form from your local campus. Complete this form and return it to the Administration office, course contact or teacher at the campus where you are enrolled.
Q. I have requested a transcript but I received the message: 'Transcript request declined - maximum requests exceeded'.
A. Students are generally only able to request 2 transcripts per semester via SeS. If you need one urgently contact the Administration office at the campus where you are enrolled.
Q. I cannot request a transcript as there is an 'X' in the box to the left of the course name.
A. You are unable to request a transcript during an Assessment or Marking Period. You will receive your transcript by mail after the data entry of your results is finalised. If it is not as Assessment or Marking Period contact the Administration office at the campus where you are enrolled.
